Terms and Conditions

About Us:

Velan is a successful outsourcing service provider with multiple strategic business units. The company has been assessed for ISO 9001:2008 standard.
Velan is best described as a business process outsourcing company specializing in the fields of Managed, Contact, HealthCare, Financial and Data Services delivering to customers across the globe.

Velan is a full-service creative firm. With the mission to create an effective presence for our clients in a variety by combining industry-leading technology with inventive design, our integrated approach always begins with the need of the customer. We produce visually compelling designs that are user friendly, based on the client’s requirements and delivered on schedule. At Velan, we hold ourselves to the highest standards of design and business excellence, as our work is always on display for the world to see.

Terms Of Use

Please read the following text containing the terms and conditions carefully before using velanapps.com. By purchasing products from velanapps.com it is considered that you read and agree to our terms and conditions.

Copyright

Redistribution or republication of any part of this site or its content is prohibited without the express written consent of Velan Business Solutions Inc (Velan).

Velan is the copyright holder of all software sold on this site. The copying, redistribution, use or publication by you of any products without permission, is strictly prohibited. You are not allowed to use any part of our code in whole or part of any other software or product or website. Refunds, support service and bug fixing service are not available to violators of copyright.

License

Only one copy of an extension can be used on one Magento installation solely for your own personal or business use. A separate License should be purchased for each Magento installation.

Limitation of Liability

You acknowledge that the Software you purchase has not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the facilities and functions of the Software as described in the Documentation meet your requirements.

We shall not under any circumstances be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Licence for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss or corruption of data or information;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

Return Policy

We offer 10-day money back guarantee for all our extensions. You can get a full refund if you are not satisfied with any of our extensions during 10 days after the purchase, unless copyright is infringed. To get the refund please contact us. Refund will be provided within 7 days of your refund request. Fees for installation, conflicts resolution and customization services are not refundable.

Shipping Policy

Digital products purchased through Velanapps website (Velan Business Soluctions Inc.) are delivered to you automatically at time of purchase. You will be provided with an activation code within few hours once you successfully purchase the product. If there is a delay, or you can’t find the email, contact our customer service team at [email protected]

Support and Bug Fixing Policy

Installation support is absolutely FREE when you purchase our products. With the free versions it comes with a nominal fee.
Customers are free to report any bugs experienced while using our extensions. Velan will try to fix the bugs as soon as possible. To report bugs or request support please contact us.

Notification of Changes

Velan reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Any change to these terms will be published at this page.